Shipping & Returns
SHIPPING POLICY
Delivery nationwide sent by Fastway Couriers. Free delivery on all orders over €50 but below 25kg. Orders over 25kg not eligible for free delivery.
Customers will be contacted with delivery price for orders over 25kg. €8 charge applies for deliveries under €50. Discreet packaging.
Next day delivery after dispatching available for most areas. All orders delivered during weekdays. If you are experiencing delays with your delivery then please notify us, we will contact our courier service to investigate.
Return & Exchange Policy
Your satisfaction is our main concern. If you wish to return your purchase for whatever reason please contact us within 24 hours of delivery date stating the reason.
If you have received the wrong item or the product is faulty then it can be returned for a full refund including delivery charge.
Our team will examine all items returned as faulty and only after verification will a refund be issued.
If the items have been dispatched as ordered they can be returned within 21 days for the price of the product without delivery charge.
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In this case return shipping costs will be customer's responsibility. Products must be unused with original undamaged packaging with your sales receipt as proof of purchase.
We recommend our customers to check their items before disposing of any packaging. This does not affect your statutory rights.